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How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

- Please leave your message if you want us to know before shipping (Specific color of rubber rings or anything else)
- When you purchase more than 2 scissors at once, we pack them together up to 4 scissors
  - Leave a message if you want us to pack them separately
- You can ask me anything about placing an order or specification of a product via Instagram or WhatsApp
  - Instagram (silverline_official_) / WhatsApp (+821088799586)

Payment

You can make the payment by Alipay, Paypal and Credit cards (Visa, Mastercard, JCB, AMEX, and so on) 

(Contact us if you want to pay by Alipay / WeChat ID: SLSKorea)


Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 5 - 10 days

  •  Shipping information

    - After quality inspection, all products are wrapped up safely with air caps

    - Delivery company: EMS / UPS / FEDEX

    - Extra shipping cost might be able to charge depends on destination

    - We are not responsible for any tariffs. They have to be paid by customers. 




Returns & Exchanges

▶Exchange / Refund Policy

1. If the product was damaged or used, a exchange or return is not acceptable

2. Change of mind will be accepted only within 3 days after received (Based on the receipt date of the tracking record on the post)

  - There would be inspection after arrived in the office so that we can judge the items are used or damaged or not

3. The exchange or return will be accepted only within 7 days after received the items (Based on the receipt date of the tracking record on the post)

4. Clippers cannot be exchanged or returned if the packaging has been damaged

  - The exchange or return will be judged after inspected 

5. Clipper blades cannot be exchanged or returned if the external packaging was damaged (Regardless of whether they are used or not)

6. A returning shipping fee will be charged on customers no matter what the reasons are (Except defectives)
  - Even though you purchased products as a free shipping fee, customers should pay for it when you return to us
  - We will judge the availability of the exchange or refund after inspected

7. If there is any problems or issues with the product, please contact our customer center via WhatsApp (82-10-8879-9586) or Instagram (Account ID: silverline_official_)


 

Refunds

▶Exchange / Refund Policy

1. If the product was damaged or used, a exchange or return is not acceptable

2. Change of mind will be accepted only within 3 days after received (Based on the receipt date of the tracking record on the post)

  - There would be inspection after arrived in the office so that we can judge the items are used or damaged or not

3. The exchange or return will be accepted only within 7 days after received the items (Based on the receipt date of the tracking record on the post)

4. Clippers cannot be exchanged or returned if the packaging has been damaged

  - The exchange or return will be judged after inspected

5. Clipper blades cannot be exchanged or returned if the external packaging was damaged (Regardless of whether they are used or not)

6. A returning shipping fee will be charged on customers no matter what the reasons are (Except defectives)
  - Even though you purchased products as a free shipping fee, customers should pay for it when you return to us
  - We will judge the availability of the exchange or refund after inspected

7. If there is any problems or issues with the product, please contact our customer center via WhatsApp (82-10-8879-9586) or Instagram (Account ID: silverline_official_)

 
 

Other

Customers are solely responsible for payment of all duties, import taxes, and brokerage fees.

These additional fees are not included in the cost of shipping, and we are not able to provide estimates of what this amount may be for a specific order or item.

Customs, duties, and taxes can vary widely, so please check with your local customs agency for more details before you place an order.

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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