Gentle Touch (manufactured on March 4, 2020) has a more apricot color compared to existing products.
In the case of Gentle Touch, it is a form of natural color development without adding a separate pigment.
This is a phenomenon that occurs because the natural oil rosehip ingredient contained in Gentle Touch is slightly more red this time.
There is no difference in ingredients from existing products, so please use it with confidence.
In the future, in the case of Doubles Full Dog products, there may be slight differences in the case of natural color development by using natural oil.
- After quality inspection, all products are wrapped up safely with air caps
- Delivery company: EMS / UPS / FEDEX
- Extra shipping cost might be able to charge depends on destination
- We are not responsible for any tariffs. They have to be paid by customers.
교환 및 반품안내
▶Exchange / Refund Policy
1. If the product was damaged or used, a exchange or return is not acceptable
2. Change of mind will be accepted only within 3 days after received (Based on the receipt date of the tracking record on the post)
- There would be inspection after arrived in the office so that we can judge the items are used or damaged or not
3. The exchange or return will be accepted only within 7 days after received the items (Based on the receipt date of the tracking record on the post)
4. Clippers cannot be exchanged or returned if the packaging has been damaged
- The exchange or return will be judged after inspected
5. Clipper blades cannot be exchanged or returned if the external packaging was damaged (Regardless of whether they are used or not)
6. A returning shipping fee will be charged on customers no matter what the reasons are (Except defectives) - Even though you purchased products as a free shipping fee, customers should pay for it when you return to us - We will judge the availability of the exchange or refund after inspected
7. If there is any problems or issues with the product, please contact our customer center via WhatsApp (82-10-8879-9586) or Instagram (Account ID: silverline_official_)